Ofcom reports on disabled consumers’ use of communications services

Ofcom has published its most comprehensive study into disabled consumers’ use of communications services.

The research shows that younger disabled people are taking advantage of the benefits of being online. Among the youngest age group (15-34), levels of internet access are broadly comparable, regardless of whether people have a disability or not (90% compared with 93%). The majority of disabled internet users are using the internet daily or more often (73%), although this is lower than non-disabled users (85%). The study also provide figures on the access to communications services depending on the type of disability.

• Ofcom’s Disabled Consumers’ Ownership of Communications Services report
• Disabled people and communications services

Source: Ofcom website